Frequently asked questions

Do you offer emergency service?

Yes, you can call us 24 hours a day, 7 days a week, 365 days a year for water damage clean up and restoration services.

What do you use to clean up after a flood?

We have top-of-the-line equipment, including truck-mounted water extraction units that will suck away flood water, sewage, sludge, and other spills from large or small buildings. We also use a FLIR Hydramaster Protimeter Steam Master, which is the world’s best restoration cleaner. Our industrial dehumidifiers gets rid of hidden moisture that would otherwise crack wood paneling; swell sheetrock; and ruin furnishings, books, and art.

We had a kitchen fire. Cn you clean up after a fire?

Yes, we offer complete fire and smoke restoration services throughout the greater San Diego area.

Are you certified?

Yes, we are fully licensed and certified as Deflooding Specialists, Certified Environmental Specialists, Certified AEGIS Microbe Shield Applicators, and Restoration Specialists.

Can you clean my carpet and remove odors from water damage?

Yes, we offer carpet and upholstery cleaning service, including mold and mildew odor control services.

Do you work on residential or commercial properties?

We specialize in cleaning up and restoring commercial properties, including:

  • Schools
  • Retail Centers
  • Offices
  • Hospitals

We also work at residential properties, including:

  • Schools
  • Retail Centers
  • Offices
  • Hospitals
Can you work with our compan’s insurance company?

Yes, we will work directly with your company’s insurance and bill them directly. Usually there is no cost to you for our services (depending on your insurance).

What services do you offer?

We offer the following services for commercial and residential customers: emergency flood response, water damage cleanup, water extraction, mold remediation, and fire restoration. We work with businesses, hospitals, schools, homeowners, and commercial properties.