What to do in a flood

Do you know what to do in the first few minutes of a flood? If you have discovered a water leak in your home, or if you have had water leaking into your home from heavy rains, rivers, or streams, there are several critical steps you should take for your safety:

  1. Call Flood Masters for emergency service.
  2. If the flood is from a broken water pipe or fixture, shut off the water valve in your home. We can help you do this over the phone if you haven’t done it before. An additional 10 or 15 minutes of flowing water can cause a lot of damage.
  3. Turn your thermostat down to 65. Mold and bacteria grow quickly in temperatures over 70 degrees. Turn off electrical appliances: light fixtures, TVs, computers, and other electronics in the flooded area.
  4. If your carpet is wet, pick up papers; books; and other items. Many colored items can bleed color onto carpets when moist.
  5. Soak up as much of the water as possible with light-colored towels and mops. Don’t scrub carpet or upholstery with colored towels, since the color can bleed onto the fabric or carpet and the scrubbing action will grind the stain in deep.
  6. If your ceiling is wet and sagging, place pans on the ground and prick small holes in the ceiling so the water can drain into the pans. Turn off all electricity.
  7. Do not ever turn on electronic equipment (TVs, computers, etc.) while standing on a wet floor.